To recall, the launch of the much-awaited PlayStation 5 console didn’t go well due to multiple issues and some of the troubles are still ruining the gaming experience for the users. It’s pretty hard to continue gaming if you’re unable to connect to the PlayStation Network. Plenty of PS5 console users has reported that the PS5 Error Code WS-37398-0 | Can’t connect to PSN issue starts appearing. Now, if you’re also experiencing the same issue, check this troubleshooting guide to quickly resolve it.
Talking about the reason behind this error, whenever the PlayStation Network server downtime or maintenance process ongoing in the background, it appears randomly. For that reason, players can’t actually sign into the PSN or even connect to PSN. As we’re aware of this issue and the reason, now let’s get into the possible workarounds below without further ado.
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How to Fix PS5 Error Code WS-37398-0 | Can’t connect to PSN
Now, it may be slightly frustrating but you really can’t do anything except for waiting for the server connectivity issue. Until the servers are back and running well, you just have to wait. It may take a couple of hours or so in some cases. Meanwhile, you can check out the PlayStation Network Server Status page whether there is actually a server downtime or outage or not.
Alternatively, you can also visit the DownDetector website to check if the problem is appearing from the PlayStation Network server or not. If you find that there is no issue at the server end, that means the problem is occurring at your end.
In that scenario, you should check your internet connection to whether the upload/download speed is good enough and connectivity is stable or not. You can also try using a wired connection instead of Wi-Fi (wireless). Meanwhile, check for the console firmware update if not updated for a while.
Additionally, you should also power cycle both your console and the Wi-Fi router to check whether the problem has been fixed or not. To do that, simply switch off your device > Unplug the power cable > Wait for at least 5 minutes or so and then plug back in the power cable. Now, turn on your device and try connecting to the PSN again.
That’s it, guys. We assume you’ve found this guide useful. For further queries, let us know in the comment below.
